Returns Policy

Refund Policy: Refunds will be given on any product as long as it is in as new condition and has not been opened.

Returns

Damaged or defective items

* Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by Skunkhouse by either phone, post or e-mail before they are returned. All and any goods sent back without prior confirmation from Skunkhouse will be sent back at your cost. 

You can contact via the following methods: 

Tel: 03301118748 office is open Monday - Friday, 9am - 6pm).

Email info@skunkhouse.co.uk 

 

*We accept returns & will refund in full for any reason, provided product is returned as new, unused & unopened.

*Checks will be made, especially with smoking paraphernalia that return items are unused, not damaged and unopened.

*All returns must reach us within 10 days from the date you received them.

*We will reverse payment direct to your bank account within 5 days of reciept.
 

Buy with confidence, skunk house.

 


How to return items

Please include a written note as to why you are returning the item(s).

Include all parts, accessories, packaging, instruction documents etc. that were sent with the product(s).

Be sure  all item are in the same condition as when they were delivered to you i.e. unused, uopened, undamaged.

All promotional and special offers, e.g. buy one get one free, must be returned in their entirety.

Please send your items to the following address:-

 

Returns Department
SKUNK HOUSE
213 High street
Croydon
Surrey
CR0 1QR
United kingdom

 

 

 

 

 

 

 

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